Welcome to iC4uae.com, this website (the “Website”) is provided by MAF
Hypermarkets LLC as a service to our customers. Please note that your use of
iC4uae.com service constitutes your unconditional agreement to follow and be
bound by these terms and conditions (the “Terms and Conditions”).
We reserve the right to change the Terms and Conditions at any time. Any such
changes will take effect when posted on the Website and it is your responsibility
to read the Terms and Conditions on each occasion you use this Website and your
continued use of the Website shall signify your acceptance to be bound by the
latest Terms and Conditions. If you do not agree to (or cannot comply with) any of
the Terms and Conditions, do not use this Website.).
All the Information (as defined below) provided must be accurate. Providing any
inaccurate Information constitutes a breach of these Terms and Conditions. By
confirming your purchase at the end of the checkout process, you agree to accept
and pay for the item(s) requested.).
If you are not a consumer, you confirm that you have authority to bind any
business on whose behalf you use this Website.
Please note that there may be certain orders that we may reject or cancel.
We reserve the right, at our sole discretion, to refuse or cancel any order
for any reason. For your convenience, you will not be charged until your
payment method is authorized; the order information is verified for
accuracy. Some situations that may result in your order being cancelled
include limitations on quantities available for purchase, inaccuracies or
errors in product or pricing information, or problems identified by our
relevant department. We may also require additional verifications or
information before accepting any order. We will contact you if all or any
portion of your order is cancelled or if additional information is required
to accept your order. If your order is cancelled after your credit card has
been charged, we will issue a credit to your credit card in the amount of
You are prohibited from violating the security of the Website, including,
without limitation, (a) accessing data not intended for such user or logging
onto a server or an account which the user is not authorized to access; (b)
attempting to probe, scan or test the exposure of a system or network or
to breach security or authentication measures without proper authorization;
(c) attempting to interfere with service to any user, host or network,
including, without limitation, via means of submitting a virus to the Website,
overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending
unsolicited email, including promotions and/or advertising of products or services.
Violations of system or network security may result in civil or criminal liability.
iC4uae.com will investigate such violations and prosecute users who are involved
in such violations. You agree not to use any device, software or routine to interfere
or attempt to interfere with the proper working of this Website or any activity
being conducted on this Website. You agree, further, not to use or attempt to use
any engine, software, tool, agent or other device or mechanism (including without
limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or
search this Website other than the search engine and search agents available from
iC4uae.com on this Website.
The Website can be used only by persons who can form legally binding contracts
under applicable law. Persons who are incompetent to contract are not eligible
to use the Website. If your age is below that of 18 years your parents or legal
guardians can transact on behalf of you if they are registered users/members.
iC4uae.com reserves the right to terminate your registration and refuse to provide
you with access to the Website if iC4uae.com discovers that you are under the age
of 18 years.
The Website cannot be accessed to persons whose registration has been suspended
or terminated by iC4uae.com for any reason whatsoever. Those who choose
to access this Website from outside the United Arab Emirates are responsible
for compliance with local laws if and to the extent local laws are applicable.
iC4uae.com will deliver the products only within the UAE and will not be liable for
any claims relating to any products ordered from outside its jurisdiction.
The information (the “Information”) provided from your end will be protected in
maintaining the confidentiality of your account and password and for restricting
access to your computer, and you agree to accept responsibility for all activities
that occur under your account or password. iC4uae.com assumes no liability to
any person for any loss or damage which may arise as a result of any failure by
you in protecting your password or account. Any suspicious activities on your
account shall be notified to iC4uae.com by contacting us immediately through
the address provided below. If iC4uae.com has reason to believe that there is
likely to be a breach of security or misuse of the Website, we may require you to
change your password or we may suspend your account without any liability to us.
Errors may occur in the process of providing product and pricing information
by iC4uae.com. iC4uae.com cannot confirm the price of a product except after
ordering. In the event that a product is listed at an incorrect price or with incorrect
information due to an error in pricing or product information, iC4uae.com shall
have the right, at its sole discretion, to either contact you for instructions
or cancel your order and notify you of such cancellation. In the event that
iC4uae.com accepts your order, the same shall be debited to your credit
card account and duly notified to you by email that the payment has been
processed. The payment may be processed prior to iC4uae.com dispatch
of the product that you have ordered. If we have to cancel the order after
we have processed the payment, the said amount will be reversed back to
your credit card account. No cash disbursement shall be made under any
Sometimes a price online does not match the price in a store. In our effort to
maintain the fact of being the lowest price provider in the United Arab Emirates,
store pricing will sometimes differ from online prices. Prices and availability are
subject to change without any prior notice. Further, description/performance of
products stated against each are based on the catalogue and technical literature
printed by the manufacturers/agent. Therefore, the write-up provided against each
product is not that of ours and subject to change without prior notice.
All customers will be charged in UAE Dirham and differences between
approximation in any foreign currency and actual billing price on the customer's
credit card bill is probably attributable to different credit card companies charging
different exchange rates.
iC4uae.com reserves the right, at its sole discretion, to refuse or cancel any
order for any reason whatsoever. Limitations on quantities available for purchase
inaccuracies or errors in product or pricing information, or problems identified
by our credit and fraud are some situations that may result in the order being
cancelled, Additional verifications or information may be requested before accepting
any order. We will contact you if all or any portion of your order is cancelled or if
additional information is required to accept your order. If your order is cancelled
after your credit card has been charged, the said amount will be reversed back in
your credit card account. No cash disbursement shall be made under any condition
Once order leaves our logistics centre, you will be notified by e-mail of the
estimated date of arrival and it is the responsibility of the customer to ensure that
they are present at time of delivery.
Cancellations by the Customer
If cancellation notice from your side is duly received by iC4uae.com and the order
has not been processed/approved by iC4uae.com, we shall cancel the order and
refund the entire amount. iC4uae.com will not be able to cancel orders that have
already been shipped out by us. iC4uae.com has the full right to demonstrate
whether an order has been shipped or not. The customer agrees not to dispute
the decision made by iC4uae.com and accept iC4uae.com’s decision regarding the
Quantity Limits and Dealer Sales
iC4uae.com reserves the right, at our sole discretion, to limit the quantity of
items purchased per person, per household or per order. The said limitations
may be applicable to orders placed by the same account, the same credit card,
and also to orders that use the same billing and/or shipping address. We will
provide notification to the customer should such limits be applied. iC4uae.com
also reserves the right, at its sole discretion, to prohibit sales to dealers
or resellers. For purposes of these Terms and Conditions, reselling shall
be defined as purchasing or intending to purchase any product(s) from
iC4uae.com for the purpose of engaging in a commercial sale of that same
product(s) with a third party.
Credit Card Information
The credit card details provided by you for benefiting from the services on
iC4uae.com will be truthful, valid and accurate and you shall use the credit card
which is lawfully owned by you, i.e. in a credit card transaction, you must use
your own credit card. The said information will not be utilized and shared by
iC4uae.com with any of the third parties unless required for fraud verifications
or by law, regulation or court order. iC4uae.com will not be liable for any
credit card fraud. The liability for use of a card fraudulently will be on
you and the responsibility to prove otherwise shall be exclusively on you.
iC4uae.com reserves the right to recover the cost of goods, collection charges and
lawyers fees from persons using the Website fraudulently. iC4uae.com reserves
the right to initiate legal proceedings against such persons for fraudulent use of the
Website and any other unlawful acts or acts or omissions in breach of these terms
When you visit the Website or send emails to iC4uae.com, you are communicating
with us electronically. You consent to receive communications from us
electronically. We will communicate with you by email or by posting notices
on the Website. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal requirement
that such communications be in writing.
As a customer, you agree and confirm on the following:
1. There will optional extended warranty on products sold by us. Should there
be any problems with the product, it is the choice of the customer to contact
the manufacturer's local agent or any other trained person to repair the
product or any Carrefour hypermarket branches in the UAE. All products
shipped by us have gone through our own quality control checkpoints and
are deemed to be functional when shipped.
2. All electronic items shipped are designed to work on 220-240V. If you do
not have facilities to operate on this electricity voltage, then use of the
equipment is at your own risk. We will not accept back any goods that
have been damaged due to use with faulty electrical sources. Please check
the owners’ manual before use to see if your product meets the local
requirements required for safe operation.
3. In the event of a non-delivery occurs on account of a mistake by you
(i.e. wrong name or address or any other wrong information), any
extra cost incurred by iC4uae.com for redelivery shall be claimed
Weight and size of the product.
The location you are shipping to (also called the destination)
All orders are shipped out by courier or supplier deliveries. Delivery
is normally door-to-door but there may be instances where this is not
possible due to courier company limitations or local laws.
4. You will provide correct information requested from your side. iC4uae.com
reserves the right to confirm and validate the information and other details
provided by you at any point of time. If upon confirmation your details
are found not to be true, iC4uae.com has the right, in its sole discretion to
reject the registration and ban you from using the services of iC4uae.com.
5. That you are transacting through this Website at your sole risk.
6. That correct and proper address at which delivery of the product ordered
by you shall be provided by you. If a recipient's address is found to be
incomplete or incorrect, we may attempt to find the correct address and to
complete the delivery, but we assume no responsibility for our inability to
complete delivery under such circumstances. If the address is incorrect, or if
delivery can't be completed, then a surcharge for extra cost will be imposed
to the customer.
7. That before placing an order you will check the product description carefully.
By placing an order for a product you agree to be bound by the conditions of
sale included in the item's description.
Display of Products
The colors of our products that appear on the Website will be displayed as
accurately as possible. However, as the actual colors you see will depend on your
monitor, we cannot guarantee that your monitor's display of any color will be
Shipping costs will be calculated as follows:
• Weight and size of the product.
• Shipment scheme.
Amendment of the Terms and Conditions.
iC4uae.com may at any time modify the Terms and Conditions of the Website
without any prior notification to you. You can access the latest version of the
Terms and Conditions at any given time on iC4uae.com. In the event the modified
Terms and Conditions are not acceptable to you, you should discontinue using the
service. However, if you continue to use the service you shall be deemed to have
agreed to accept and abide by the modified Terms & Conditions of Use of this site.
Governing Law and Jurisdiction
The Terms and Conditions shall be construed in accordance with the federal laws of
the United Arab Emirates and the local laws of the Emirate of Dubai. The Courts at
Dubai shall have exclusive jurisdiction in any proceedings arising out of the Terms
Copyright & Trademark
Unless otherwise noted, all contents of the Website are copyrights, trademarks,
trade dress and/or other intellectual property owned, controlled or licensed by
MAF Hypermarkets LLC/MAF Retail LLC, or one of its affiliates or by third parties
who have licensed their materials to Carrefour UAE.com and are protected by the
iC4uae.com, its suppliers and licensors expressly reserve all intellectual property
rights in all text, programs, products, processes, technology, content and other
materials, which appear on this Website. Access to this Website does not confer
and shall not be considered as conferring upon anyone any license under any of
iC4uae.com or any third party's intellectual property rights. All rights, including
copyright, in this Website are owned by or licensed to iC4uae.com. Any use of this
Website or its contents, including copying or storing it or them in whole or part,
other than for your own personal, non-commercial use is prohibited without the
permission of iC4uae.com. You may not modify, distribute or re-post anything on
this Website for any purpose.
iC4uae.com names and logos and all related product and service names, design
marks and slogans are the trademarks or service marks of MAF Hypermarkets LLC/
MAF Retail LLC. No trademark or service mark license is granted in connection with
the materials contained on this Website. Access to this Website does not authorize
anyone to use any name, logo or mark in any manner.
You understand that by using this Website or any services provided on the Website,
you may encounter Content that may be deemed by some to be offensive,
indecent, or objectionable, which Content may or may not be identified as such.
You agree to use the Website and any service at your sole risk and that to the
fullest extent permitted under applicable law, iC4uae.com and its affiliates shall
have no liability to you for Content that may be deemed offensive, indecent, or
objectionable to you.
You agree to defend, indemnify and hold harmless iC4uae.com and its affiliates
from and against any and all claims, damages, costs and expenses, including
attorneys' fees, arising from or related to your use of the Website or any breach by
you of these Terms and Conditions and/or the applicable laws.
These Terms and Conditions is effective unless and until terminated by either
you or iC4uae.com. You may terminate these Terms and Conditions at any time,
provided that you discontinue any further use of this Website. iC4uae.com may
terminate these Terms and Conditions at any time and may do so immediately
without notice, and accordingly deny you access to the Website, Such termination
will be without any liability to iC4uae.com. Upon any termination of these Terms
and Conditions by either you or iC4uae.com you must promptly destroy all
materials downloaded or otherwise obtained from this Website, as well as all copies
of such materials, whether made under these Terms and Conditions or otherwise.
iC4uae.com’s right to any Feedback shall survive any termination of these Terms
and Conditions. Any such termination of these Terms and Conditions shall not
cancel your obligation to pay for the product already ordered from the Website
or affect any liability that may have arisen under these Terms and Conditions.
Limitation of Liability
MAF Hypermarkets LLC or any of its affiliates, employees, directors, agents or
suppliers be liable to you or to any other person for any indirect, special, incidental
or consequential losses or damages of any nature arising out of or in connection
with the use of or inability to use the Website, including without limitation damages
for loss of profit, accuracy of results, loss of data, work stoppage, or computer
failure. Without prejudice to the generality of the section above, the total liability of
iC4uae.com to you for all liabilities arising out of these Terms and Conditions is it in
tort or contract is limited to the value of the product ordered by you.
iC4uae.com make no representations or warranties about the accuracy, reliability,
completeness, correctness and/or timeliness of any content, information, software,
text, graphics, links or communications provided on or through the use of the
Website or that the operation of the Website will be error free and/or uninterrupted.
Consequently, iC4uae.com assumes no liability whatsoever for any monetary or
other damage suffered by you on account of the delay, failure, interruption, or
corruption of any data or other information transmitted in connection with use of
the Website; and/or any interruption or errors in the operation of the Website.
If any part of these Terms and Conditions is determined to be invalid or
unenforceable pursuant to applicable law including, but not limited to, the
warranty disclaimers and liability limitations set forth above, then the invalid or
unenforceable provision will be deemed to be superseded by a valid, enforceable
provision that most closely matches the intent of the original provision and the
remainder of these Terms and Conditions shall continue in effect. Unless otherwise
specified herein, these Terms and Conditions constitutes the entire agreement
between you and iC4uae.com with respect to the iC4uae.com sites/services and it
supersedes all prior or contemporaneous communications and proposals, whether
electronic, oral or written, between you and iC4uae.com with respect to the
iC4uae.com sites/services. iC4uae.com’s failure to act with respect to a breach by
you or others does not waive its right to act with respect to subsequent or similar
We do not sell or rent your personal information to third parties for their marketing
purposes without your explicit consent and we only use your information
very important community principle. We understand clearly that you and the
Information is one of our most important assets. We store and process the
Information on computers that are protected by physical as well as technological
security devices. We use third parties to verify and certify our privacy principles.
1- Box and Packing: Please keep your items with their complete full box and inside packing if you intend to refund any items within the conditions below. No exchange or refund will be considered without it.
2- 7 days money back guarantee: if you change your mind, provided that the merchandise is as new, in a re-sellable condition & the consumables (cartridges, blank tapes, CD’s or DVD’s), and accessories (cables, charger, batteries...) are stilled sealed, refund can be granted upon Carrefour approval within 7 days after delivery. (See articles 1 & 2).
a- Mobile phones, laptop coputers, hygienic items (beard or hair care items, dental care items), Watches and Jewelries are not subject to any exchange or refund, unless found defective within 7 days.
b- Duplicate items or consumables (CD’s, DVD’s, taps, software, games, cartridges, blank CDs, blank DVDs, blank tapes...) are not subject to any exchange or refund. In case of defective within 7 days, a replacement with the same piece (after collecting the defective piece) will be granted upon Carrefour approval.
4- After 7 days:
Any item from Heavy Household department found defective from the manufacture will be sent to the supplier’s workshop-under the warranty - for repair.
iC4uae.com Refund Policy:
a. The decision on refund will vary on case to case basis and there will be certain
criteria’s for that:
• Dead on arrival.
• Unable to procure products: a reasonable time of 7 – 10 days from the date of
authorization has to be given
• Unable to repair the product.
• Lost in deliveries.
b. If the product is not available then a full refund will be made to the customer.
The refund will be made in next billing cycle.
c. Refund is allowed only once duly approved by technical team of MAF
d. The product refund is applicable in the case product is malfunctioning and not
e. MAF Hypermarkets LLC will affect the refund on receiving the unit back.
f. The product will be refunded at current prevailing price.
g. The settlement of the refund will only be affected once the bank has refunded
the money which is next billing cycle from the date of application of refund.
h. Refund will be made through the credit card only.
iC4uae.com LLC, P.O Box No: 22797 Dubai E-mail: email@example.com
Tel: +971-4-3307364 Fax: +971-4-3307696
Corporate Details of MAF Hypermarkets LLC:
MAF Hypermarkets LLC is a Limited Liability Company, incorporated under the
federal laws of the United Arab Emirates and the local laws of the Emirate of Dubai